1. Introduction
These Terms and Conditions apply to all photography services and digital products provided by Carley Aplin.
By booking a session, purchasing a product, or engaging with any of my services, you agree to the terms outlined below.
2. Business Details
Business Name: Carley Aplin
Legal Name: Carley Aplin
Business Structure: Sole Trader
Location: Southampton, Hampshire, United Kingdom
Contact Email: hello@carleyaplin.com
3. Services Provided
Services offered include but are not limited to:
Family photography | Newborn photography | Maternity photography | Studio sessions | Outdoor sessions | At-home sessions | Weddings | Commercial and branding photography | Mentoring and education | Presets and digital downloads | Workshops and retreats | Gift vouchers
4. Booking and Payment
A booking is not confirmed until the session fee deposit has been received.
Photography sessions
A £100 non-refundable session fee is required at the time of booking for most sessions. For weddings this is £350.
The remaining balance is due no later than seven days before the session date or family Photography, and brand Photography and four weeks before your wedding date for your wedding photograph
Accepted payment methods
Online card payments via Stripe, Bank transfer
Failure to pay the remaining balance by the due date may result in cancellation of the booking.
5. Cancellations and Rescheduling
Client cancellations
- Deposits are non-refundable
- If a client cancels without sufficient notice, all monies paid are forfeited
- Minimum notice required:
- Weddings: 28 days
- Family and portrait sessions: 7 days
Where adequate notice is given, session fees may be transferred to a new date at the photographer’s discretion.
Photographer cancellations
In the unlikely event that I must cancel due to illness, extreme weather, or circumstances beyond my control, an alternative date will be offered where possible.
No liability is accepted for costs incurred beyond payments made directly to Carley Aplin.
6. Force Majeure
Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:
Illness or injury Extreme weather conditions, Travel disruption , Government restrictions, National emergencies In such cases, fees may be transferred to a future date.
7. Image Delivery
Preview images are delivered within approximately seven days of the session. Final galleries are delivered within four weeks from preview selection Images are delivered digitally via an online gallery. Prints and albums are available to purchase separately.
8. Online Galleries
Galleries remain live for seven days to allow image selection Clients are responsible for downloading purchased files within this period Gallery reactivation may incur an additional fee
9. Copyright and Usage
All images remain the copyright of Carley Aplin.
Clients receive a personal usage licence for:
- Personal printing, Personal social media sharing
- The following are not permitted without written consent:
- Commercial use, Sale or redistribution image alteration or application of filters
- Branding and commercial photography
- Branding clients may use images for:
- Website use, Social media, Marketing materials, Printed promotion
- Copyright remains with the photographer unless otherwise agreed in writing.
10. Image Use and Portfolio
Permission may be requested to use images for:
Website | Social media | Portfolio
Marketing materials
Clients may opt out of image usage at any time by notifying the photographer by any means necessary.
11. Digital Products
Digital products include presets, downloads, and educational materials. All digital products are non-refundable. Products must not be shared, resold, or redistributed. Purchases grant a single-user licence only
PURCHASES AND PAYMENT
You authorize Us to charge your chosen payment provider for the total amount stated on Your checkout cart screen. You agree to abide by the terms and conditions of Your card issuer agreement and any other applicable third party agreement that may affect Your purchase with Us. You agree to provide current, accurate and complete details as requested to process your payment. If necessary, You agree to update your payment information in a timely manner so We can complete any outstanding orders and/or contact You as needed.
We reserve the right to change our prices for new purchases at any time.
You agree to pay any applicable shipping and/or handling fees as stated on your checkout cart screen.
ERRORS OR MISTAKES IN PRICING
We reserve the right to correct any errors or mistakes in pricing, even if We have already received payment. Any such changes will be conveyed in writing via email to notify You of Our correction and to allow You to take the most appropriate action in the event of such a correction or mistake.
REFUNDS AND RETURN POLICY
Due to the nature of the services and/or products provided, refunds will not be given unless otherwise specified in writing.
PROMOTIONAL PRICING DEVICES AND PRICE ADJUSTMENTS
We are not able to accommodate a price adjustment after Your purchase.
CHARGEBACKSYou agree to make every attempt to file a refund prior to attempting a chargeback with Your financial institution. In the event of a chargeback attempt, You expressly agree to forfeit any and all of Our bonuses, affiliate bonuses, or other materials afforded to You in exchange for Your original purchase of Our Offering. We reserve the right to present proof of Your access and these Terms and Conditions of Use to the financial institution investigating the dispute.
REVOCATION OF ACCESS
You have the unilateral right to terminate Your use and access to any of Our Offering(s). Please send an email to Us to initiate this process. Termination will not excuse You of further payment. Upon confirmation of Your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and You agree to be responsible for any additional charges, fees, or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs.
12. Mentoring, Workshops and Retreats
- Mentoring sessions are non-refundable
- Workshop and retreat tickets are non-refundable
- Tickets may be transferred where attendance is prevented due to illness or rescheduling caused by weather or force majeure
- Travel and accommodation costs remain the responsibility of the attendee.
13. Gift Vouchers
Gift vouchers are non-refundable
Vouchers must be used before the stated expiry date
Expired vouchers cannot be extended unless agreed in writing
14. Liability
Every reasonable effort is made to deliver services to a high standard and backup equipment is used wherever possible.
Liability is limited to the total amount paid by the client. No responsibility is accepted for indirect or consequential losses.
15. Data Protection and GDPR
Personal data is collected solely for the purpose of providing photography services.
- This may include:
- Names
- Contact information
- Booking details
Data is never sold or shared with third parties, except where required for essential business operations such as payment processing or gallery hosting.
Clients have the right to request access to, correction of, or deletion of their personal data at any time.
16. Changes to These Terms
These Terms and Conditions may be updated periodically. The version in place at the time of booking will apply.
17. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Last updated: January 2026